Edwards Jewellery
The brief said e-commerce. The conversation revealed a specialist.
- Before
- A specialist bench jeweller with a presentable Wix site that never really showed her or her skill.
- The challenge
- Anne asked for an online shop, but her real value was personal: bespoke work, restoration and remodelling sentimental jewellery.
- What I built
- A site that gives each kind of work its own space in Anne's voice, plus a shop, consultations, a private client area and events.
- The thinking
- Interviewed Anne, uncovered what made her different, and recommended features like events once I understood how she meets customers.
Listen → Uncover → Position → Recommend → Build
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